Shipping Policy

Thank you for choosing Owl Atelier. We are proud to offer free shipping on all orders to our customers.

Processing Time
All orders are processed and prepared for shipment within [1-3] business days (excluding weekends and public holidays) after we receive your order confirmation and payment.

Shipping Destinations & Delivery Times
We currently offer national shipping – South African Provinces.

Please note: These delivery times are estimates and not guarantees. During peak seasons or due to unforeseen circumstances with our logistics partners, there may be delays. We appreciate your patience and understanding.

What if There’s a Problem with My Shipment?
We have partnered with reliable courier services to ensure your order arrives safely. However, if you are experiencing a significant delay or have any concerns about your shipment, please contact us immediately at [owlatelier07@gmail.com] with your order number. We will investigate with the courier on your behalf and get back to you promptly.

Questions?
For any other questions regarding shipping, please contact us at [owlatelier07@gmail.com].