Refund Policy

All Sales Are Final

Thank you for shopping at Owl Atelier. We ensure that every item is carefully crafted and inspected before shipping to guarantee the highest quality. Due to the bespoke and curated nature of our products, all sales are final.

We do not accept returns, and we do not offer refunds, exchanges, or store credit for any purchases, including for reasons of change of mind, incorrect size selection, or minor cosmetic variations.

Your Satisfaction is Our Priority

We encourage you to shop thoughtfully. Please take a moment to review the following before placing your order:

• Carefully read all product descriptions and specifications.

• View all product images to understand the item’s details.

If you have any questions about a product, its size, or its features, please contact us at [owlatelier07@gmail.com] before completing your purchase. We are happy to assist you.

Exceptions for Damaged or Incorrect Items

We stand behind the quality of our products. This “All Sales Are Final” policy does not apply if your item is:

• Damaged: Received with physical damage, stains, or manufacturing defects.

• Incorrect: You received a different item than what you ordered.

What to Do:
If your order is damaged or incorrect, you must notify us within 48 hours of receiving your package. Please contact us immediately at [owlatelier07@gmail.com] with your order number and clear photographs or video of the issue. We will investigate and work towards a fair resolution, which may include a replacement (subject to availability) or a store credit.

Statutory Rights

This policy is in addition to, and does not affect, your statutory legal rights as a consumer.